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UKG Pro HRIS Integration Guide
UKG Pro HRIS Integration Guide
Dominic Yong avatar
Written by Dominic Yong
Updated over a week ago

In this article you will find:

Before you begin

The Org and UKG Pro Permissions:

  • You must have a valid The Org login.

  • You must be a member of your organization on The Org in order to configure and sync to UKG Pro

What data is collected from the HRIS import?

When integrating The Org and your HRIS, you’ll be able to import all your employees directly into your org chart. The only data collected from your HRIS import is:

  • Name

  • Picture

  • Title

  • Email

  • Manager

  • Start date

This data is collected to automatically build out the org chart and set up profiles for your colleagues. No other data or information is imported and published from your HRIS.

Sync times

Please note that it may take some time for the data to be imported to The Org. Sync time can vary depending on the size of your organization. We’ll send you an email when the import is done.

The Org automatically syncs with UKG Pro every 6th hour. Click the “sync” button to have changes reflected quicker at The Org.

Find your API key on UKG Pro

To connect UKG Pro and The Org you need an API key. Your API is located on UKG Pro, and you’ll find it by:

Step 1 - - Login to UKG Pro and go to the Web Services page using the search field in the upper right corner

Step 2 - - Copy the Customer API Key or save it somewhere safe, you will need it later

Step 3 - - Create your Service Account (if you don’t have one already). To find it:

  • Search for Service Account Administration in your search bar.

  • On the Service Account Administration page, click +Add in the upper right corner

  • Use your User name and Email to add a service a new account (your password will automatically be generated, when creating the account)

  • Set permissions for your Service account under Web Service. We only ‘view’ permissions for the following: Employee Person, Employee Job, Employee Employment Information, Employee Termination, Employee Export, Employee Job History Details, Employee Person Details

  • Click Save in the upper right corner. Your new password will pop up. Save the password in a secure location

Step 4 - - Find your UKG Web Service Domain:

Step 5 - - Once you have the API key, Service Account and Web Service Domain ready log into The Org.

Connect The Org and UKG Pro

Step 1 - - Go to your Company dashboard

Step 2 - - Go to the Org chart page and click on the Integrations tab, and then click on the Human Resource Information System banner

Step 3 - - Choose UKG Pro in the Select Integration modal

Step 4 - - Authenticate by using your API key

Step 5 - - Then enter your service account credentials

Step 6 - - Enter your subdomain

Step 7 - - When prompted, select Finish set up to automatically start importing colleagues to the org chart

Step 8 - - Once the import is successfully done, it’s time to build your org chart

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